Dynamics GP support in Canada for clients using Diamond Municipal ERP
(Great Plains) Central Square

Our GP Support North team at Endeavour Solutions Inc. is pleased to support the MS Dynamics GP (Great Plains) needs of upper-tier and lower-tier Municipalities, Cities, Counties, and Townships across Canada who are using the Diamond Municipal add-on for Dynamics GP (Great Plains). 

Diamond ERP Solutions, was sold to Aptean who later merged with a USA company and is being maintained by Central Square. The Diamond GP Applications for public administration in Canada include a variety of Municipal systems for Property Tax, Utilities Billing, Asset Management, Human Resources, Payroll (and Penny), Pension Management, Leave Management, and other administrative add-on modules for Dynamics GP.

The GP Support North team can become your preferred GP Support partner and Microsoft partner of record for Dynamics GP, while still allowing you to maintain your relationship with CentralSquare (solely as an ISV add-on) for access to their Diamond tax, utilities, and payroll updates, their extensive e-learning library and knowledge base, and access to future Diamond GP upgrades.

• Our highly responsive Dynamics GP Canadian Support Desk for Finance and GP questions
  • Our team of GP experts include CPA accountants with strong financial skills and knowledge to support your finance team
  • Strong technical support team for integrations, reports and GP best-practices
  • GP Support on an Hourly basis, no monthly retainer fees
  • We recommend Diamond specific questions would still be via CentralSquare
    • Our team has a wealth of knowledge and experience with the Diamond (CentralSquare) applications and can work on a 'best effort' basis but is not an official Central Square partner.

• Dynamics GP training and mentorship (finance functions outside of Diamond)
• Dynamics GP annual enhancement and renewals
• Dynamics GP 3^rd party applications – Multi-entity, AP automation, PO automation, Portals  (see Case study for City of Charlottetown) 
• Dynamics GP integration and development
• Dynamics GP private cloud hosting
• Microsoft 365 / Office 365 cloud security, email migration, and related services
• Dynamics 365 Customer Service CRM integration and support
• eCommerce, online payments and Citizen facing portals connected to Dynamics GP
• Advisory services to consult on the future of Dynamics GP and Diamond
• Advanced reporting and analytics support for:
  • Dynamics GP, Diamond, and Management Reporter
  • Dynamics GP, Diamond, and SmartLists
  • Dynamics GP, Diamond, and SSRS reports
  • Dynamics GP, Diamond, and Power BI